The omni-channel support desk for tour & travel operators

Every conversation. One window. Zero chaos.

FoxesConnect brings Email, WhatsApp and Social into one place — with tickets, live chat, a knowledge base and AI assist — so your team stops switching tabs and starts resolving. Branded as your own.

Email · WhatsApp · Messenger · Instagram — all in one inbox

Invite-only · Reviewed within one business day

support.yourbrand.com
12
Open
5
In progress
3
Waiting
48
Resolved
ConversationChannel
Checkout shows a 500 on mobile WhatsApp
Refund not received for booking #4821 Email
How do I change my pickup time? Instagram

Your guests message you everywhere

Email, WhatsApp, Instagram, Facebook — and your team is stuck switching between five logins just to answer one customer. Tickets get lost. Replies get delayed. Nobody has the full picture. FoxesConnect fixes that.

What you get

Everything your support team needs, in one branded workspace.

One window for everything

Email, WhatsApp and social — all in a single inbox. Agents never leave the platform to find a conversation, a customer's history, or an answer.

Less switching, faster replies, fewer dropped conversations.

Save time on every conversation

Tickets are created, tracked and organised automatically — from raised to resolved — so nothing sits unanswered in a personal inbox.

Your team spends time talking to guests, not hunting for messages.

Keep your whole team in sync

Owner, Admin, Manager, Agent, Reporter — clear roles mean everyone knows what they own, and management has visibility without digging through chats.

Less micromanagement, faster handoffs, accountable teams.

Manage multiple brands in one place

Running more than one brand, sub-brand or destination? Handle them all in one platform — each with its own look, domain and support team.

One platform, one team, every brand — not a pile of separate tools.

It looks like your business, not ours

Your logo, your colours, your login page, your domain. Guests interact with your brand — FoxesConnect works quietly behind the scenes.

A professional, consistent experience that builds trust.

Your data, kept yours

Every client's tickets, chats, knowledge base and team are fully isolated. Your support data is never mixed with anyone else's — by design.

Privacy, security and peace of mind for you and your customers.

Answers your team doesn't repeat

A built-in knowledge base answers common questions consistently — without your best agent typing the same reply for the hundredth time.

Faster resolutions, consistent answers, less agent burnout.

Built for multi-brand operators

Every brand, in one platform

Own or manage several brands, sub-brands or destinations? Run them all from one place — each with its own look, domain and support team — without separate tools or separate logins for your staff.

  • Each brand with its own logo, colours & domain
  • One team, shared across brands — no extra logins
  • Fully isolated, scoped data per brand
SSunmarine
NNile Tours
GGo Cairo

The bottom line

What changes the day you switch to FoxesConnect.

Without FoxesConnect
With FoxesConnect
4–5 tools and tabs to manage support
One unified window
Messages lost across channels
Every message becomes a tracked ticket
Inconsistent answers, repeated work
Shared knowledge base, consistent replies
Separate setup for each brand
Multiple brands managed in one platform
Generic-looking support tools
Fully branded, on your own domain
Unclear ownership of conversations
Clear roles, full accountability

Questions, answered

Give your customers a support experience worth their loyalty

Request access today and we'll have your branded portal ready within a business day.

Request access
FoxesConnectFoxesConnect
by Foxes Technology
Egypt · GCC · MENA

Foxes Connect — part of the Foxes Technology ecosystem, available to approved clients after onboarding.